Track Your Order
At Gem Mint, we value honesty to the upmost extent and genuinely care for our customers, as we are trying to build a Gem Mint family! With this being said, please empathize with us, as we are having some logistical issues at the moment. We have made great strides to reduce our shipping times, and customers can expect to have their purchases in 5-7 business days. Having just launched our brand new Gem Mint Collection, it is our #1 priority to streamline this process and reduce shipping times in the immediate future.
If you believe that your order was lost in transit or marked delivered and not in your possession, please use the following link to open a UPS claim. They are the most helpful in these instances and will send a driver out to help with the situation. https://www.ups.com/us/en/help-center/claims-support.page